PRIVACY POLICY

Yinyang Events Ltd (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our event services, including our website, ticketing platforms, and on-site event activities.

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Information We Collect

We may collect the following types of personal information:

• Contact Information: name, email address, phone number, mailing address.

• Event Information: ticket purchases, event registrations, attendee preferences.

• Payment Information: billing details (processed securely through third-party payment providers).

• Technical Information: IP address, browser type, device information, and website usage data.

• Marketing Preferences: your choices regarding newsletters, promotions, and communications.

• On-Site Data: photos, videos, or recordings from events (only with consent)

How We Use Your Information

We use your personal data to:

• Process ticket sales and event registrations.

• Communicate with you about events, updates, and special offers.

• Provide customer support and respond to inquiries.

• Improve our website, services, and event experiences.

• Ensure security and compliance with applicable laws.

• Send promotional materials (if you have opted in).

Sharing of Information

We do not sell your personal data. However, we may share information with:

• Event Partners & Sponsors (only where relevant and with your consent, if required).

• Service Providers who help us with payment processing, marketing, analytics, and event logistics.

• Legal Authorities if required by law, court order, or government request

Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyse traffic, and personalise content. You may adjust your browser settings to refuse cookies, but some features may not function properly

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Opt out of marketing communications.

• Restrict or object to our processing of your data.

• Withdraw consent where processing is based on consent.

Data Security

We use industry-standard measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no online system can be 100% secure.

Third-Party Links

Our website or events may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Changes to This Policy

We reserve the right to change this policy in our sole discretion. Any changes will be posted on our website with an updated effective date. By continuing to use our site or our services or otherwise provide data after we post any such changes, you accept and agree to this Policy as modified.

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If you have any questions about this Privacy Policy or your personal data, please contact us.